Thriving Under Fire: Bringing Moreno into the Corporate Training World

John Faisandier describes his adaptation and use of psychodramatic principles and practices in the corporate training world. The TUF: Thriving Under Fire® programme uses action sociometry, systems analysis, role training and doubling to assist corporate staff to maintain positive relationships when facing angry and abusive customers in the heat of the moment. The author also refl ects on the development of the training programme and business that he has built on Morenian principles.

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